SurNet is proud to announce the launch of a new mobile application…iCompanion !

 Everything you need at your fingertips:

  • Contact us by phone, email or go directly to our website…your choice at the touch of a button.
  • Report an automobile accident directly to us right away using a simple form which includes the ability to take and send photos of the accident.
  • Find the nearest collision reporting center or body shop using the built in GPS feature.
  • Keep track of all of your belongings including descriptions, estimated values, and photos to have  in the event of a loss with the Home Inventory tool.
  • Submit a property claim quickly and easily with the addition of photos.
  • View archived accident reports at any time.

How to download and install our mobile app:

  • Download App for BlackBerry (OS 6 or higher), Android (version 2.1 or higher) and iPhone (iOS 5 or higher)
  • Locate your SurNet Broker in our directory and click on their name for your unique access code for iPhone, BlackBerry and Android.



STEP 1Stop. If your vehicle is involved in an accident and you don't stop, you may be subject to criminal prosecution.
STEP 2 If anyone is injured, if the total damage to all the vehicles involved appears to be MORE than $1,000, or if you suspect that any of the other drivers involved are guilty of a Criminal Code offence (such as driving under the influence of drugs or alcohol), call 911 and follow the instructions given to you by the emergency operator. Police will arrive as soon as possible.
Do not try to move anyone injured in the accident — you may aggravate their injuries!
If no one is injured and total damage to all the vehicles involved appears to be LESS than $1,000, call your local police for instructions. Police units may or may not be dispatched to the scene. If local police do not attend the scene of the accident, they will instruct you to report to a Collision Reporting Centre within 24 hours.
Collision Reporting Centres are police facilities created to assist motorists in reporting motor vehicle accidents. At the reporting centre you will be assisted in completing a police report, and damage to the vehicle will be photographed.
Collision Reporting Centres are currently available in a number of jurisdictions across the province. Visit: http:// www.accsupport.com 

or call:(416) 745-3301 to locate the Collision Reporting Centre nearest to you.
If there isn't a Collision Reporting Centre in the area of the accident, the police will ask you to go to the nearest police station to file a report.
STEP 3 If it is safe to do so, move your vehicle to the side of the road, out of traffic. If your vehicle cannot be driven, turn on your hazard lights or use cones, warning triangles or flares, as appropriate.
If you have access to a digital camera or a cell phone, you should use it to take pictures of the scene; preferably before the vehicles are moved.  You should also use your cell phone to audio record as much information as possible.
STEP 4 Write down the names, addresses, and telephone and driver's licence numbers of all of the other drivers, the licence plate numbers of the other vehicles, as well as the names and addresses of the registered owners of the vehicles, and the insurance information for each of the other vehicles.
STEP 5 Also obtain the names, addresses, and telephone numbers of passengers and witnesses.
STEP 6 Jot down specific details about the scene of the accident, using the accident worksheet provided.
STEP 7 Report the accident to your broker, agent, or insurance company as soon as possible after the accident. For more information on filing an insurance claim with your insurance company, call FSCO at (416) 250-7250, Toll-free: 1-800-668-0128, and ask for a copy of our After an Auto Accident: Understanding the Claims Process brochure.